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DISHWASHER NOT DRAINING

Piston & Nut Assembly

Some models of dishwashers utilize a check valve as part of the drain sump. Within the check valve there is the piston and nut assembly. If your dishwasher is not draining water properly, the piston and nut assembly could be the source of the problem. This assembly is located on the bottom of the tub beneath the sump cover and is accessed by removing four screws. The piston and nut assembly should move up and down freely. When the piston is in the down position, it should form a tight seal. If it is not forming a complete seal, the dishwasher will not completely pump out the water and the piston and nut assembly will need to be replaced.

You should also check the body valve gasket to make sure it is fitting properly over the threaded portion of the piston and nut assembly and replace if damaged or worn.

Drain Pump & Motor

All dishwashers will have a method to drain the water. Most models will have a single motor driven pump with two separate compartments, one for circulation and one for drain, each with its own impeller. Other types will have a separate drain pump and some will utilize the main circulating pump in conjunction with a drain solenoid and diverter valve or flapper. On models that use a separate drain pump you should check to see if there is any obstruction to the input and output of the pump and also verify that there is power getting to the pump motor during the drain portion of the cycle. If both check ok, then you should replace the pump and motor assembly.

On models that use a drain flapper and solenoid, again you should check for any obstructions and verify that the solenoid is getting energized and that there is continuity. Use a multi-meter to make these tests. Check that the linkage operating the flapper or diverter is moving freely and replace any defective parts. On models that have a two section pump, the drain impeller may be at fault. First, verify that the motor is running in the proper direction. If the motor does not run, then check for power at the terminals on the motor. If voltage is not present, then you should check door switches, timer or electronic control as a possible cause. If proper voltage is present, then the motor windings could be open. If the motor is humming, then the problem could be that the drain impeller is jammed or the motor could be seized. If the motor is seized, then the motor or motor and pump assembly will need to be replaced. The electrical checks can be made with a multi-meter.

Disassembly of the pump will be required to determine if the impeller is the problem. The drain compartment is typically located beneath the circulating compartment. Remove the lower rack, spray arm, pump cover and filter assembly to gain access. Inspect the drain impeller for damage or wear and replace if required. Also check that the food chopper is in good condition and not allowing large food particles to clog the drain outlet, and that both the chopper and impeller are turning freely.

Check Valve Flapper

Some dishwasher models will use a check valve in the drain outlet. The check valve is used to allow water to flow in one direction but will prevent the dirty water from re-entering the dishwasher. The valve is normally a rubber flapper that is located on the outlet port of the drain pump or housing. If you suspect that the drain hose has a restriction or if you find that waste water is getting back into the dishwasher tub, then the check valve is most likely the problem. The flapper valve should fully open during the drain portion of the cycle but should close the opening to the pump outlet when in the wash or circulation portion of the cycle. If there are no foreign objects restricting this action, then the check valve should be replaced.

Belt

Some older dishwashers may use a belt driven pump. If the belt has come off or is slipping then the pump that drains the dishwasher won’t function properly. Inspect the belt for signs of wear or stretching and replace if required.

Timer

Some dishwashers will use a mechanical timer to operate the cycles. The timer controls the main pump motor as well as the drain solenoid or separate drain pump motor if your model has that style. The timer is normally located in the control panel at the top of the dishwasher door. You will require a wiring diagram and schematic to identify the correct timer contacts that control the drain cycle. These can then be checked for continuity with a multi-meter and if defective then the timer will need to be replaced.

Drain Hose

A dishwasher will not drain properly if it has a restricted or clogged drain hose. Restrictions typically appear most often at the outlet from the pump or drain housing where a check valve may be located, at the input to the household drain system or anywhere that a kink may have formed in the drain hose. If food debris has caused a restriction, then you should check the condition of the food chopper as a possible source of the problem. If the hose has developed a kink it should be replaced and the new hose should be supported well enough to prevent any new kinks from forming.

More Repair Parts

We’ve identified the most common parts that can cause a dishwasher to stop draining, but there are other parts that could be at fault. If you are unable to fix your dishwasher with the information above, enter your model number into the search box for additional repair help. Searching with your model number will give you access to all parts and schematics, symptoms for your specific dishwasher as well as all installation instructions and videos.

Call Absolute Appliance Repair NOW if you have any problems with your dishwasher!

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(415) 831-1259 San Francisco
(415) 388-0690 Marin County
(650) 525-0512 South SF / Daly City / Pacifica

 

 

TAKING CARE OF YOUR WASHING MACHINE

1. Inspect the hoses

Water hoses

Check your washing machine’s water hoses for signs of wear or weakness a few times monthly year. If you discover any cracks or blistering, replace the hose. Any damage could cause a leak or burst – and extremely expensive flood damage in your home.

Most manufacturers recommend replacing the hoses every five years. For more peace of mind, use high-quality, stainless steel hoses.

2. Prevent flood damage

Floodstop

In the event that your washing machine’s fill hoses burst or water level switch malfunctions, you’ll have instant water damage in the room.

These two products can prevent this:

  • Water Shutoff System
    This water shutoff system prevents water damage by automatically shutting off the water flow when a malfunction is detected. Installation can be completed in five minutes. No special tools are needed.
  • Washing Machine Overflow Pan
    For smaller leaks and drips, this popular plastic panfits beneath a washing machine and will protect a floor from water damage due to overflow and leakage. It has a fitting to accommodate drain line attachment.

3. Don’t overload it

Open washing machine

Follow the owner’s manual’s instructions for appropriate loading sizes. Oversized loads will throw the machine off balance and that will lead to problems.

4. Keep it level

Level

It’s abnormal for washing machines to vibrate the floor and walls of your laundry room. If your washing machine is not exactly level, with all four legs on the floor, it may rock back and forth and vibrate strongly.

It’s best to keep the machine as close to the floor as possible. The closer the machine sits to the floor, the less it will vibrate. The front legs are adjustable with a locknut. Position the legs at the desired height and tighten the lock nut against the body of the machine so that the legs cannot rotate. Some models also have adjustable legs in the rear, too. Follow the same process for adjusting those.

It is more common for machines to have self-adjusting rear legs. Ask someone to assist you with this. Tilt the machine forward on its front legs so that the rear legs are three to four inches from the floor. When you set the machine back down to rest all on all four legs, the legs should adjust automatically. If you find that they are not level, tilt the machine forward again and tap on the rear legs with the handle of a hammer to loosen them.

5. Use the appropriate amount of detergent

Washing machine detergent

Regardless of what’s recommended on detergent packaging, follow your owner’s manual for the manufacturer’s recommended amount of detergent.

6. Clean the inside once monthly

Washing machine inside

It’s common for detergent residue to build up inside of washing machine tubs. Use a cleaner once per month to keep high-efficiency washing machines free of odor-causing residue.

7. Clean out the fabric softener dispenser

Fabric softener dispenser

Gooey in nature, liquid fabric softener is known to gum up along fabric softener dispensers. Use a damp rag and hot water to clean the dispenser periodically.

8. Polish the outside

Appliance cleaner

Spilled detergent, stain remover and fabric softener dry to a sticky mess. This all-purpose cleaner and a rag will make cleaning easy.

9. Touch up gashes and scrapes with paint

Appliance touch-up paint

Prevent rusting by taking care of gashes and scrapes right away using touch-up paint.

Call Absolute Appliance Repair NOW if you have any problems with your washing machine!

Phone lines

(415) 831-1259 San Francisco
(415) 388-0690 Marin County
(650) 525-0512 South SF / Daly City / Pacifica

 

 

 

 

 

LEAKING REFRIGERATOR

Most homeowners’ first reaction to a leaking refrigerator is to call in the services of an appliance repairman. If you don’t count yourself among the legions of do-it-yourselfers out there, this is still a good idea. Your fridge isn’t going to fix itself, and any leak is a sure-fire sign of something gone wrong. If you’re game for a little fridge repair 101, however, here’s a few tricks of the trade to try before you call in the experts.

Make Sure Your Fridge is Properly Sealed
One of the most common causes of a “leaking” fridge isn’t a leak at all. It’s the direct result of your fridge not sealing properly, and as a result running overtime to keep things cool. A fridge that runs excessively will build up extra condensation on the coils, which in turn can lead to the pool of water on the floor that’s causing alarm. Check the rubber door seals on your fridge and freezer to make sure you’re getting a proper seal. If you find a problem, wash the seals with warm water and soap and apply a thin film of lubricant (petroleum jelly works best). If this doesn’t solve your problem, you may need to replace the gaskets. Also, check the adjustable legs on your fridge and make sure the fridge tilts a little to the rear. If it’s leaning even a little bit forward, a proper door seal can be compromised.

Check the Drain Pan
Your leaking refrigerator may just have a cracked or damaged drain pan. Your fridge regularly drains water into this pan to prevent water pooling in the fridge itself. Evaporation takes care of the rest. Look underneath your fridge where the drain pan sits and pull it out for inspection. If it has a crack or is otherwise damaged, contact the appropriate retailer about getting a replacement as soon as possible.

Check the Defrost Drain
If your leaking refrigerator is draining inside as opposed to onto your floor, you’re probably dealing with a clogged defrost drain. Your fridge is constantly producing condensation inside the freezer, and that condensation drips down the defrost drain into a drain pan underneath the unit. This defrost drain can become clogged with debris or, more often, it freezes shut. Look in your refrigerator manual to locate your defrost drain, and take the appropriate steps to unclog it (inundating your drain with warm water will often do the trick).

Check Your Ice Maker for Leaks

If none of these other quick fixes solve your problem, check your icemaker for leaks. It’s a bit unusual, but sometimes the water line to the icemaker fails or comes loose, letting water into your freezer. Try tightening all connections, and if necessary, replacing the line that feeds the icemaker.

When In Doubt . . .
If after performing these basic inspections you can’t find the source of your leak, or if you think you’re getting in over your head, be sure to contact an appliance repairman immediately to come fix the problem. A leaking refrigerator is usually an indication of a bigger problem, and it needs to be dealt with. Finally, if you suspect your fridge is leaking refrigerant rather than water, call an appliance repairman immediately. Refrigerant is a toxic material and you need to address this issue as quickly as possible in order to avoid subsequent health risks to you and your family.

 

GAS OVEN REPAIR

Is your oven not baking?

  • Bad bake ignitor. You can’t tell it’s bad by looking at it–you must measure amperage. Just because it glows orange, doesn’t mean it’s good. On round ignitors, look for a current draw of 2.6 to 2.8 amps. On flat ignitors, look for 3.2 to 3.6 amps. Insufficient current draw will not allow the gas valve to open. If unsure how to test, check this tech sheet.
  • Bad valve. If ignitor checks out OK, remove power from oven, pull the two wires off the valve and ohm test. Should read two to five ohms. If open, replace valve.
  • Pilot is out. Try reigniting pilot. If it goes out again, check 1) gas supply (out of gas, crimped line, etc.), 2) pilot orifice clogged or dirty.
  • Pilot flame not wrapping around thermocouple. Reposition the thermocouple bulb so the pilot flame wraps around it.
  • If pilot is spark ignited and you’re not getting spark to the pilot, replace the spark electrode, spark module, and the ignition wire. These parts are inexpensive enough that it’s not worth the trouble to just replace one, replace the entire ignition system as long as you’re in there.
  • If your broiler is not working check the above steps with the broiler instead of the oven

Is your oven not self-cleaning?

  • Self clean latch bent or misaligned. Inspect for proper alignment to make sure that latch is contacting the latch switch.
  • Defective Self clean latch switch. Run continuity check.
  • Bad function selector switch. Run continuity check on switch.

Is your gas oven not getting hot enough?

  • Sluggish ignitor. A good ignitor will fire the oven in less than three minutes. If it takes longer than this, the ignitor is starting to go. Measure ignitor current draw as described above. As the ignitor gets sluggish, it takes longer for it to fire the burner as the oven cycles on and off while the in use thus lowering operating temperature.
  • Oven door gasket ripped or torn.

Is your oven door stuck closed?

  • Defective ERC. Check for error code in display. If error code given, check against manufacturer’s code explanations in owner’s manual or tech data sheet inside oven control panel.
  • Misaligned self clean latch. Disassemble oven to manually free latch and realign or replace as needed.

ENERGY STAR WASHER AND DRYER TIPS

 

Washer Tips

  • Always use HE (High Efficiency) detergent.

    Front-loading clothes washers are designed to use High Efficiency detergent. Using regular detergent creates too much suds, which will affect the machine’s washing and rinsing performance. Over time, it can lead to odors and mechanical problems.

  • Fill it up.

    Clothes washers use about the same amount of energy regardless of the size of the load, so run full loads whenever possible.

  • Wash in cold water.

    Water heating consumes about 90% of the energy it takes to operate a clothes washer. Unless you’re dealing with oily stains, washing in cold water will generally do a good job of cleaning. Switching your temperature setting from hot to warm can cut energy use in half. Using the cold cycle reduces energy use even more.

  • Use a drying rack or hang clothes outside.

    Where and when possible, air-drying clothes instead of using a dryer not only saves energy, but also helps them last longer.

  • Avoid the sanitary cycle.

    This super hot cycle, available on some models, increases energy use significantly. Only use it when absolutely necessary.

  • Activate the high spin speed option.

    If your clothes washer has spin options, choose a high spin speed or the extended spin option to reduce the amount of remaining moisture in your clothes after washing. This decreases the amount of time it takes to dry your clothes.

  • Leave the door open after use.

    Front-loading washers use airtight seals to prevent water from leaking while the machine is in use. When the machine is not in use, this seal can trap moisture in the machine and lead to mold. Leave the door ajar for an hour or two after use to allow moisture to evaporate. Make sure children do not climb into the machine while the door is open.

  • Rinse the washer every month.

    Some manufacturers recommend rinsing the washer each month by running a normal cycle with 1 cup of bleach to help reduce the risk of mold or mildew buildup. Consult the product owner’s manual before attempting.

Dryer Tips

ENERGY STAR does not label clothes dryers because there is little difference in energy use among models. Here are some ways to reduce energy consumption when using your clothes dryer:

  • Use the moisture sensor option.

    Many new clothes dryers come designed with a moisture sensor, which automatically shuts off the machine when clothes are dry. Not only will this save energy, but it will also save wear and tear on your clothes caused by over-drying.

  • Clean the lint filter.

    Cleaning the filter after every load will improve air circulation and increase the efficiency of the dryer. It’s also an important safety measure.

  • Scrub the lint filter regularly if you use dryer sheets.

    Dryer sheets can leave a film on the filter that reduces air flow and, over time, can affect the performance of the motor. Use a toothbrush to scrub it clean once a month.

Visit the U.S. Department of Energy’s Web site to learn more about clothes dryers and energy efficiency

Call Absolute Appliance Repair NOW if you have any problems with your washer or dryer!

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(415) 831-1259 San Francisco
(415) 388-0690 Marin County
(650) 525-0512 South SF / Daly City / Pacifica

 

DISASSEMBLING A GAS RANGE

A gas range cabinet comes apart very easily. Here’s how:

Step 1: Take out the screws that hold the panels, and pull off the control knobs. On the control panel the knobs are friction-fit; pull them straight off. Some knobs may have setscrews in the base of the knobs; back out these screws using a screwdriver or Allen wrench and pull off the knobs.

Step 2: Remove the back service panel on the control panel by backing out a series of screws around the edge of the panel. To remove the front panel, take off the control knobs and remove a series of mounting screws that hold the decorative panel to the frame. These screws may be hidden by molding or trim; pry off the molding or trim with a screwdriver, or take out several screws.

Step 3: To gain access to the burner assemblies, remove the burner grates and then the top of the range. The entire range top should either lift up and off the range or open up and back on hinges. The oven door can usually be removed by pulling it straight up off the hinges on both sides of the door. Some hinges have a latch that must be unlocked before the door can be removed.

Step 4: If the surface light of the range burns out, remove retaining screws and panels as necessary to gain access to the bulb. Replace the burned-out bulb with a new one of the same type and wattage; check the ends of the old bulb for this information. Then replace any retaining panels.

Step 5: If the oven light burns out, unscrew it and remove it from the oven. Replace the burned-out bulb with a new one of the same wattage, made for oven use.

Call Absolute Appliance Repair NOW if you have any problems with your gas range!

Phone lines

(415) 831-1259 San Francisco
(415) 388-0690 Marin County
(650) 525-0512 South SF / Daly City / Pacifica

MAINTAINING AN AIR CONDITIONER

Central air conditioners have two separate components: the condenser and the evap­orator. The condenser unit is usually located outside the house on a concrete slab. The evaporator coil is mounted in the plenum or main duct junction above the furnace.

Most central air conditioners are connected to a home’s forced-air distribution system. Thus, the same motor, blower, and ductwork used for heating are used to distribute cool air from the air conditioning system. When a central air conditioner is operating, hot air inside the house flows to the furnace through the return-air duct. The hot air is moved by the blower across the cooled evaporator coil in the plenum and is then delivered through ducts to cool the house. When the air conditioner works but the house doesn’t cool, the problem is probably in the distribution system.

Both the evaporator and the condenser are sealed. Therefore, a professional service person should be called for almost any maintenance other than routine cleaning. Central air conditioners should be professionally inspected and adjusted before the beginning of every cooling season. However, don’t let your maintenance end with this annual checkup. While there aren’t many repairs you can make yourself, there are specific maintenance procedures you can follow to keep your system operating at peak efficiency.

Caution: Before doing any work on an air conditioning system, make sure the power to the system, both to the condenser and to the evaporator assembly, is turned off.

Call Absolute Appliance Repair NOW if you have any problems with your dishwasher!

Phone lines

(415) 831-1259 San Francisco
(415) 388-0690 Marin County
(650) 525-0512 South SF / Daly City / Pacifica

 

HOW TO REPAIR A DISHWASHER

The control panels on the latest dishwashers can look intimidating. They’re loaded with so many dials, push buttons, and other features that the machine looks too complex to repair. This is actually not the case. With the exception of the control panel, dishwashers haven’t changed much in basic design over the last two decades. You can repair most dishwasher malfunctions yourself, and we’ll discuss tips for do-it-yourself service and maintenance in this article.

Dishwasher parts can be replaced as a unit, which is often easier and less expensive than having a professional service person make repairs. If you aren’t sure a part is still usable, remove it from the dishwasher and take it to a professional for testing. You can then decide whether to buy a new part or have the old one repaired on the basis of the repair estimate.

­Dishwashers usually run on 115-volt or 120-volt power. The water they use comes directly from the water heater, and wastewater is drained into the sink’s drainpipe. The dishwasher is not connected to the cold-water supply. For best dishwashing results, set the temperature control of the water heater to no less than 140 degrees Farenheit. Water cooler than this usually doesn’t get the dishes clean, unless your dishwasher is a newer model that preheats incoming water. The water shutoff for the dishwasher is typically located below the adjoining sink.

Caution: Because the dishwasher is connected to both the plumbing system and the electrical system, you must consider both systems when working on this appliance. Before doing any work on the dishwasher, make sure the unit is unplugged or the power to the unit is turned off, and remove the fuse or trip the circuit breaker that controls the circuit at the main entrance panel or at a separate panel. Shut off the water supply to the dishwasher at the shutoff in the basement or crawl space under the kitchen.

Call Absolute Appliance Repair NOW if you have any problems with your dishwasher!

Phone lines

(415) 831-1259 San Francisco
(415) 388-0690 Marin County
(650) 525-0512 South SF / Daly City / Pacifica